Using the GlobalProtect Agent for Windows

Overview

The GlobalProtect agent is a software program that runs on your computer or mobile device, allowing you to access the Math network from anywhere in the world.

Download and Install the Agent

You will need the following information to connect to the Math GlobalProtect VPN:

  • Portal Address/Name: vpn.math.arizona.edu
  • Portal Login Name and Password: Your math network account username and password

Download and install the agent as follows:

  1. Log in to the GlobalProtect portal.
    Launch your web browser and go to: https://vpn.math.arizona.edu



    On the portal login page, enter your user Name and Password and then click Login.
  2. Download the agent
    Click the correct link, depending on whether your OS is 32 bit or 64 bit.
    When prompted to run or save the software, click Run.
    When prompted, click Run to launch the GlobalProtect Setup Wizard.

  3. Install the agent.
    From the GlobalProtect Setup Wizard, click Next.

    Click Next to accept the default installation folder(C:\Program Files\Palo Alto Networks\GlobalProtect) or Browse to choose a new location and then click Next twice.

    After the installation successfully completes, click Close. The GlobalProtect agent will automatically start. If it doesn't, you can launch it from the Start menu.
  4. Log in to GlobalProtect
    When prompted, enter your User Name and Password. For Portal put vpn.math.arizona.edu
    Click Apply.
    If your authentication is successful, you will be connected to the Math network.

Using the Global Protect Agent

Now that you have installed the agent, use it to connect to the Math VPN whenever you need it to access resources. We do not recommend leaving it connected all the time.

How to tell if you are connected

You can see your connection status by hovering the cursor over the GlobalProtect icon in the system tray (bottom right corner of your computer screen).

You can right click on this icon to Connect or Disconnect as needed.